Metro-West Appraisal taps a la mode’s TOTAL and Mercury Network to provide highest quality appraisal

Written by on February 28, 2013

Naples, FL – a la mode announced today that Metro-West (, the largest independent staff appraisal firm in the nation, now provides staff appraisers with a la mode’s full suite of software, including TOTAL formfilling products, eliminating the previous requirement to use ACI software.  The TOTAL family of software products is the dominant appraisal report platform in the industry, used by more than half of all appraisers nationwide.  In conjunction, Metro-West has launched a MercuryDirect plugin with Mercury Network to ensure the highest quality appraisals for its growing list of lenders.

Metro-West’s new MercuryDirect plugin will leverage Mercury Network’s direct connection to the appraiser’s desktop to streamline compliant appraisal delivery, and accelerate turn times.  The plugin runs Metro-West’s customized review rules on reports while still at the appraiser’s desktop, eliminating the time consuming revision request cycle.

“As our client list grows, we’re hiring more of the best staff appraisers, and we have to effectively scale our review and quality control operations to keep extremely short turn times”, noted Benjamin Schomer, Vice President Business Development at Metro-West. “By removing our old ACI formfilling software restriction, we can work with far more appraisers.  The one-two combination of more appraisers and faster turn times positions Metro-West to continue its phenomenal growth.”

“With the MercuryDirect plugin and their adoption of TOTAL to expand their reach to the majority of the nation’s appraisers, Metro-West has the right technological foundation to continue to expand very quickly, and very successfully”, said Jennifer Miller, president of a la mode’s Mortgage Solutions Division.

a la mode’s Mercury Network is the nation’s premiere Vendor Management Platform in the appraisal and BPO industries, offering both interfaceless “black box” MercuryDirect services and APIs, as well as “turn key” MercuryManaged Web front ends for use by loan officers and compliance staff.  Mercury has been used in both capacities by a lengthy roster of the nation’s largest lenders and AMCs, as well as by numerous community banks, credit unions, wholesale and correspondent lenders, and mortgage brokers, simplifying full compliance with appraisal independence standards and banking security regulations.  It’s been used by more than 200,000 mortgage professionals since 2002 to automate the full “round trip” of tens of millions of appraisals.  For more information, visit