Leveraging your XSite for more, and more productive, business

Last week we asked XSite users how they've been evangelizing to their clients to train them to take full advantage of XSites' ordering, status reporting and secure report delivery. We heard a number of success stories.

One XSite user in Eagan, Minnesota who has completed more than 500 appraisals to date via their XSite noted, "We have a large company that uses our Xsite to order appraisals. They love having the status available to them, the report available to them at all times. It has cut down on a lot of status calls, not to mention that their computer technician is happy that they don't have to save the appraisal to the computer anymore."

The company trains their clients on the use and benefits of electronic ordering, statusing and delivery. "We go out to the Lender's offices and train them on the Mercury system. Most of them love it." A few are not as willing to make changes, they note. But "overall we are happy with the system and how it has enhanced our business. We are using this as a promotional tool when we are promoting our company. It has been added as part of the presentation to potential customers."

Another user from Lowell, Massachusetts said, "When I introduced the site to my customer base, the response was overwhelming. Not only were they happy to enter the information electronically, they were extremely pleased with the status updates as the order moved through the system.

"Some of my customers used Calyx and they were even happier, finding out they could issue and order directly from their software," he said. "With these two innovations, my business has almost doubled in the past six months." He said he finds that he gets more business from satisfied client referrals than he could have solicited on his own. "I almost, yes almost, feel bad for the companies that don't use this interface. I can only say to them, thank you for helping me with my business."

As you may have heard, professional and enterprise level XSites will debut in the coming weeks, and mobile tools, credit card payments, marketing kits, Vault backup space will be available. Learn more about what XSites can do for you.