Posts about News

Bill to curb client pressure doesn’t have enough teeth

on

Client pressure is arguably the biggest issue residential appraisers face. The recent Responsible Lending Act, bill H.R.1295, introduced in the House of Representatives last month (see our March 29 item), includes some marginal steps to curb it. We are enthused that a predatory lending and mortgage fraud bill covers client pressure on appraisers at all, […]

Fannie Mae, Fair Isaac among companies relying on XSites Network

on April 7, 2005

When we launched the XSites Network – then called the Mercury Network – in 2001, we leveraged the industry’s most sophisticated infrastructure and largest pool of appraiser users to create an invaluable resource for mortgage originators.  It hasn’t taken long for the biggest players in the industry to realize that and take advantage. Last week […]

Satisfied clients = more referrals

on

You know the old adage: A satisfied customer will tell two people, but an angry customer will tell everyone he or she knows. The lucrative referral business you receive is highly dependent on the experience your clients have with their mortgage transaction. One of the easiest ways to find out whether your client had a […]

Fannie Mae, Fair Isaac among companies relying on XSites Network

on

When we launched the XSites Network – then called the Mercury Network – in 2001, we leveraged the industry's most sophisticated infrastructure and largest pool of appraiser users to create an invaluable resource for mortgage originators. It hasn't taken long for the biggest players in the industry to realize that and take advantage.

How do you rate with your customers?

on April 1, 2005

Few people enjoy negative feedback, but sometimes it’s necessary to know what your strengths and weaknesses are in order to sharpen your skills as an agent.  One way to do that is to ask your customers to fill out a customer satisfaction survey after their transaction with you.  A survey not only helps your craft, […]

How do you rate with your customers?

on

Few people enjoy negative feedback, but sometimes it's necessary to know what your strengths and weaknesses are in order to sharpen your skills as an agent. One way to do that is to ask your customers to fill out a customer satisfaction survey after their transaction with you. A survey not only helps your craft, […]

New lending bill would modify appraisal laws

on March 29, 2005

A new bill introduced in the House of Representatives would update the federal appraisal regulatory scheme to "enhance appraiser education and licensing, to improve Federal oversight of State appraisal programs, and to augment appraiser independence," according to a press release issued by Rep. Bob Ney (R-OH), Chairman of the Subcommittee on Housing and Community Development, […]