Employee Spotlight: Heather Huskinson

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Like appraising, the STEM (Science, Technology, Engineer, and Math) industry is dominated by men, which is why our next Employee Spotlight pick is extra special.

Heather started at a la mode as a support technician in 2013.  It was obvious she had a knack for solving problems, so our QA department snatched her up so she could test updates before they were released.  After a couple of years of doing some good ol' quality assurance, she moved over to developing our desktop formfiller, TOTAL — which is no small task. 

Snap photos and enter details room-by-room in TOTAL for Mobile

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Are you an appraiser who relies on paper to get through each inspection?  If so, you're probably spending too much time re-typing your work at the end of the day.  We've designed our free mobile app to keep all your work in one place — through every step of your inspection, room-by-room.  On your next assignment, check out the Rooms tab in TOTAL for Mobile.  You won't see this feature in our desktop software — it's designed specifically to improve your workflow in the field!

Employee Spotlight: Michael Yancey

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When you encounter a software question, your first step is often to seek out help.  Many of these questions make their way to our tech support line — but not all of them!  Sometimes, simply sitting down with a step-by-step guide or a quick how-to video is enough to get you back up and running.  We know this, so we've spent years building up a support database like no other.

Is your website smartphone-ready?

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Over half of all website traffic in the world comes from mobile devices like phones and tablets (Statista).  Have you looked at your website lately to make sure it's up to snuff for smartphone viewing?  If not, you should — because if your business website still has a layout dating back to a time before smartphones, then it probably isn't optimized for anything other than a desktop computer.  That can mean fewer pageviews and less money in your pocket!

Mobile apps, huh, yeah. What are they good for?

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Turns out, they're good for a lot of reasons.

What was merely a bizarre idea 10-15 years ago, have become an overwhelming reality of our day-to-day life.  Whether you like it or not, we live in a connected world. 

Things that used to only be accessible on your desktop (email, software, files, etc.) are now available on your phone, tablet, laptop, and basically anything else with a Wi-Fi or data connection — from anywhere! 

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