Karen Mann is a Certified General Appraiser in Discovery Bay, CA. In her 39-year tenure, Karen has made it her mission to help continue the evolution of the industry – serving on several national and local committees for both the Appraisal Institute and the American Society of Appraisers.
When you're under a deadline and cutting it close, it's almost inevitable something will go wrong. When it does, you want someone who can not only empathize with your problem but get it resolved quickly. Ash Stewart has been that someone for many of our customers in the last two years. She prides herself in […]
When you think of a la mode you probably think of tech support or product development. But, we have many behind the scenes roles that are just as important. We know communicating effectively with our customers is our top priority. And, it's the number one mission for our marketing department. Rebekah Champagne is one of […]
Our sales team strives to make sure our customers have the tools they need to run their business efficiently. That requires in-depth product knowledge of every one of our tools, as well as a good understanding of an appraiser’s workflow. That’s not something many can boast, but Landi Latimer can. She’s helped appraisers start their […]
If you’re anything like me, your plate is pretty full and finding any additional time is a miracle. Trying to balance home, work, and customer needs can feel impossible some days. With inspections due, reports to finish, and bills to pay, it’s easy to stay in your box of tried and true methods to get […]
Titan Reports is one of the most anticipated product launches we've had in years, and we couldn't be more excited to get it in your hands. I want to let you know what to expect and give you a few things to do to make sure your business is ready for Titan.
There have been a lot of big announcements in the last few months regarding investor requirements for market trending analysis. USPAP, Fannie, and Freddie are all adamant that appraisers still have to document market trends and neighborhood conditions, but haven’t really spelled out what they require to be documented. When speaking with appraisers, there was […]
SmartAddress, our popular "previous versions" tool, got some big upgrades in the latest update. The changes are available to everyone — regardless of whether or not you decide to opt in to SmartExchange (our peer-sharing service).
On a cold, windy evening in October, Joe, an appraiser of 30 years, headed toward his last inspection after a long day. It was the house on Bates Avenue. The one everyone in town said was haunted. Of course Joe didn't believe in such things. In fact, he felt most stories about haunted homes, ghouls, […]
Even if you missed our recent news about the release of SmartExchange, you probably noticed that the Side-by-Side grid in TOTAL looks and acts a little bit different now. Let's talk about some of the changes!