GAC appraisers using XSite Order Manager to route completed appraisal reports to Fiserv subsidiary

Written by on October 21, 2004

OKLAHOMA CITY, OK — Pittsburgh-based General American Corp. (GAC), one of the nation's largest mortgage vendor management companies, recently completed a custom plugin for a la mode's XSite Order Manager (formerly Mercury Desktop) product for its nationwide roster of real estate appraisers.

The plugin, available to all of the approximately 15,000 appraiser users of XSite Order Manager, connects directly to GAC's internal servers and routes completed appraisal reports to GAC. Review rules are run on the reports on the appraiser's desktop side so that errors may be fixed before the report leaves the appraiser's hands.

A desktop review rules solution is highly sought after in appraisal management today, as central server-based models have not delivered on promised time and cost savings. With customizable review rules error-checking reports on the appraiser's end, review times and resources are cut and appraisal quality for GAC's clients enhanced.

"Our partnership with a la mode on our custom plugin allows us to leverage the leading appraisal technology provider to enhance the quality of product and service we provide to GAC's clients," said Christopher Behning, Sr. Vice President and CTO of GAC. "At the same time, our nationwide panel of fee appraisers has an additional delivery option for appraisal order fulfillment, meaning they can do business with us whatever way they're most productive and efficient. That's a ‘soft cost' saved and we pass the savings on to GAC's clients, who also take advantage of a wider field of qualified, technology-savvy GAC fee appraisers."

About GAC
GAC is a full service mortgage settlement company, providing nationwide assistance to the real estate finance industry for home equity, refinance, and purchase money mortgages. Powered by GATORS, the settlement service industry's most capable management system, GAC provides all the resources needed to get your loans closed with speed, value, & quality. Learn more on the Internet at http://www.gac.com.

About Fiserv
Fiserv, Inc. (Nasdaq: FISV) is an independent, full-service provider of integrated data processing and information management systems to the financial industry. As a leading technology resource, Fiserv serves more than 13,000 financial service providers worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, mortgage banks and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at http://www.fiserv.com.

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About a la mode

Founded in 1985, a la mode develops desktop tools, mobile tools, web sites for real estate professionals, mortgage brokers, and appraisers. a la mode's flagship product, WinTOTAL form-filling software for appraisers leads the residential appraisal industry. a la mode's Mercury Network, a vendor management platform for lenders, provides the most experienced local appraisers in an HVCC-compliant, easy-to-use loan ordering and management application. a la mode's mission-critical products are used by hundreds of thousands of appraisers, agents, inspectors, and lending professionals to complete the nation's real estate transactions. The company's state-of-the-art offices are located in Salt Lake City, Oklahoma City, and Washington, DC. To learn more, visit www.alamode.com.