Watch our new anniversary video

July 28, 2015  |  Lauren Hartley

On Friday, we celebrated 30 years of developing solutions and serving the real estate industry.  It's a huge milestone and didn't come easy.  We weathered the same tumultuous markets and new compliance regulations as our customers, having to adapt every step of the way.  We're very proud of the work we've done, and excited for the work ahead of us.

During our company meeting, we premiered this video with memories of our beginnings and a glimpse of what it's like to be here today.  We wouldn't be where we are without you, so we also included a message for our customers too:

Memo on Windows 10 and WinTOTAL Aurora

July 23, 2015  |  Austin Nunn

Here's an e-mail we sent to WinTOTAL Aurora users today.

It's that time again, where Microsoft releases a completely new version of Windows.  This time it's "Windows 10", and even though the name may be new, the problems it causes are old.  Every new version of Windows brings incompatibilities with some older programs.

In this case, Windows 10 does not allow our old WinTOTAL Aurora program to run properly.  Microsoft hasn't been able to resolve the problems we've reported, which deal with the core issues of loading basic program components.  Windows 10 breaks Aurora at a very low level, which we can't fix with any sort of update to it.  It's impossible.

We all knew that at some point there would be a new version of Windows which essentially killed Aurora, and this one is it.  Therefore, we cannot provide technical support for Aurora on Windows 10 systems at all.

Thankfully, our newer forms program, TOTAL, works beautifully with Windows 10.  It's thoroughly modern, so there are no issues.  Plus, it's faster, has many more features (some of which, like SmartAddress, could save your career), and is easier to use.  And it costs you nothing to upgrade.

So, this new Windows 10 leaves you with two distinct options:

Option 1:  Stick with Aurora, but please, do not install Windows 10.

Option 2:  Upgrade to TOTAL for free now, and use any version of Windows, including Windows 10 if you want.

Obviously, we highly recommend Option 2.  Aurora's days are clearly numbered, and future web-based versions from us will assume that you're moving up from TOTAL, not Aurora.  The best time to upgrade is right now, before it's critical, when you can do it at your leisure.  Click here to see how TOTAL compares to Aurora, and for instructions on how to upgrade for free.

As always, let us know if you have any questions.  We sincerely appreciate your business, and hope you make the upgrade to TOTAL soon.

— The TOTAL Product Team

TAGS: TOTAL,   WinTOTAL,   Updates  

Marketing 101:  Your social media primer, part 1

July 22, 2015  |  Lauren Hartley

There are a number of excuses you might use to avoid putting your business on social media:

“It’s a waste of time.  I get all my jobs from lenders.”

“My competitors don’t do it.”

“I don’t have time for it.”

“I don’t know how.”

“I don’t know where to start.”

As tempting as it is to use these lines as mantras, they're actually holding you back from being more lucrative.  Even if you get the bulk of your business from lenders, there's an entire market of non-lenders that you're missing out on by not engaging with them.  Building a base of non-lender customers will help keep you busy when mortgage work slows down, and social media is a great way to do that.  A study by the Pew Research Center showed that in January 2014, 74% of online adults used social networking sites.  By getting your business on social media, you're putting yourself in front of your audience and expanding your brand to a bigger market share.

Anniversary messages from our customers

July 22, 2015  |  Lauren Hartley

Since announcing our 30th anniversary celebration, we've been getting a lot of love from our customers.  From Facebook...

"LOVE the TOTAL ease, speed, and accuracy of information that goes into my reports."

"I made the switch to a la mode after 10 years and wish I had sooner but am glad I am now on the right path!"

"Congratulations!  You have kept me in business ever since I started my business!  Could not operate without you."


We’ll see you at AI Connect

July 21, 2015  |  Joel Baker

Are you coming to the Appraisal Institute's annual AI Connect meeting in Dallas next week?  We'll have a booth in the vendor hall, and we welcome you to stop by.  Come try TOTAL on our multi-monitor setup and take TOTAL for Mobile for a spin on one of our tablets.  Paul Stansberry and I will be there ready to answer your how-to's and other questions too.

Be sure to wear your "a la mode" button from your packet for a special gift from us!

In addition, we'll be teaching two of the breakout sessions at AI Connect this year.

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