Combat spam and put your clients at ease with just a few clicks

Most people are annoyed by spam in their e-mail boxes. But did you know that those pesky messages actually affect your business's overall productivity?

The cost of spam in 2005 is projected to be about $17 billion in the United States, according to Ferris Research, a messaging market-research firm. This figure reflects the productivity loss from businesses without spam filters, the cost to purchase and administer anti-spam systems, and time wasted dealing with spam that gets through and with legitimate messages that have been misidentified as spam. That's a lot of money – especially if you're a one-man mortgage company who spends the morning weeding spam out of your inbox.

Fortunately, your Mortgage XSite website comes with CertMail, a web-based e-mail account protected by an industrial strength, server-side virus and spam filter, which detects the most common forms of unwanted e-mail and handles it for you without cluttering up your inbox. You decide how that mail is treated and can also configure your own lists of "Safe" and "Blocked" senders, giving you the ultimate say on what messages get through.

And what's worse than spam in your inbox? Spam in your clients' inboxes that cause your important e-mails to get lost among advertisements for generic drugs and online dating websites. That's why we created SureReceipts for your CertMail, which allows you to get a true receipt on e-mails you send.

Unlike read receipts built into programs like Microsoft Outlook, SureReceipts doesn't depend on the recipient using Outlook or confirming they want to send your receipt. Plus, the delivery mechanism built into SureReceipts overcomes common file-size limitations with attachments, so you can send any size files you want.

For you, using SureReceipts is just like sending a regular e-mail through CertMail. You just need to mark the "Deliver using SureReceipts" option when composing your message. However, the recipient sees something a little different when your message comes in. Instead of seeing your attachments, they'll get a notification that a message is waiting for them and a hyperlink to click. Once they click the link, they are taken to a message pickup area on our CertMail server. And you are sent a "receipt" back in e-mail. Then, the page they see has your message on it, plus individual links for each of the attachments. And when they click the attachments, you're also sent notification.

Buying a home can be stressful for your clients, especially if it is their first mortgage. SureReceipts lets your clients know that you have made sure that every aspect of their transaction is secure as possible. For more information on using CertMail and SureReceipts, go to the CertMail section of the My Office area of your XSite and click on the Help icon for the user manual.