Four XSite features that make it easier to get paid
Written by Marketing on September 1, 2006
Past due fees that you might have been too busy to pay attention to the last few years are becoming more important to collect. You’ve been asking for features that can help you collect and avoid late or non-payment in the first place. Now we’ve added some tools to your Appraisal XSite website that make it easier to get paid. All without changing the way you work.
Clients can access their account history online. Your XSite’s new Client Accounting feature gives each of your clients their own secure area on your site where they can see their order and payment history. They can download reports and, with your merchant account, make credit card payments on the spot. “I never got the invoice” doesn’t work anymore. It’s part of every XSite right now.
Require payment before they download the report. Your Enterprise level XSite lets you prompt for payment before a report can be downloaded from your XSite. (You can turn this on and off, so you won’t agitate a reliable client.) With your merchant account, they can get the report right away by entering a credit card on the spot. “Require Payment Before Delivery” is as easy as checking a checkbox for that client. This feature works with your merchant account and from any Internet-enabled device. Your client can pay on your XSite, or you can enter a credit card number from your Internet-enabled PDA or cell phone at the door. Collections is an uncomfortable racket. XSellerate, included with your Enterprise level XSite, includes a professionally written e-mail campaign that you can set to send to past-due clients. You trigger how often and what gets sent based on how late, what they owe and so on. It’s all in your control – the notices are even customizable. But they work for you while you’re appraising, instead of chasing down clients on the phone.
Take credit card payments at the door or before starting work.
Send automatic past-due notices.
These features all work together to help you collect more money you’re owed. XSellerate automated marketing also includes a slick, professional “new client” campaign that lets them know how easy it is to work with you and pay through your XSite. To see all the benefits of an Appraiser XSite, or to upgrade from a Standard to an Enterprise level site and get all these great tools, click here.