On the go while on the job? So is your XSite
Written by a la mode on October 25, 2005
The demand for technology built for the "mobile workforce" – those businesses with employees who spend as much time away from the home office as they do in it – is growing at a staggering pace. From Blackberries to Bluetooth, technology had made it possible for businesses to get out of the office and into homes, cars, airports, even the local Starbucks.
The mantra now seems to be anywhere you can go, so can your business. In fact, according to a recent study by In-Stat, the market for portable business users is expected to increase from today's 77 million to over 109 million users by 2009.
The real estate market has also been a big part of the growing trend of the "mobile office" fueled by home buyers who often expect an immediate response to their inquiries from the real estate agents and mortgage brokers they're working with. When we launched Appraiser XSite websites in 2003, we knew mobile capabilities would be crucial to the business over the years. So, we built in mobile tools for all of our XSites – Mortgage, Appraiser, Agent and Home Inspector. That way, our customers already have the tools in place to do business on the go without having to install new software.
And with your Mortgage XSite's mobile tools, you can do more than just talk to your clients while away from your office, you can actually work on their loan. Here are 10 things you do in your office that you can also do on your Internet-enabled PocketPC, Palm device, Blackberry™, or cell phone using XSites Mobile tools:
- Send and receive e-mail from your CertMail account.
- Access loan applicant information and view the status of all loan applications.
- Update your XSite's content pages.
- Send your client an up-to-the minute update on the status of their loan.
- Check your calendar and make appointments with your clients.
- Add a new contact to your XSite's contact manager.
- Assign leads from your XSite to categories (first-time buyer, refi, etc.) for marketing purposes.
- Schedule a loan closing.
- Order an appraisal or check the status of your order with your appraiser.
- Check rates and change your rate sheet.
In short, almost anything you do with your XSite at the office, you can do on the go. More importantly, with XSite Mobile Tools you're never truly out of the office, which allows you to provide better, faster service to your clients.